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We bought from the store in Concord a bedroom set.

We've been told that the items are in the stock, and promised 7-10 days delivery. After 2 weeks we got nothing, and I have started calling the branch every day to verify where is our set and when we are going to get it. Every single time I have got two types of answers - we will call you back and someone from the delivery department will call you back. NEVER CALLED ME BACK! Oh, sorry, once they called me back to say that someone else will call me back.

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We got the furniture, and everything's was fine. And the delay was only a week. It wasn't that bad experience if they would call me back as they promised me time after time.

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